Policies & Conditions

Due to the nature of our products, we are unable to accept returns or grant exchanges. All sales are final. By purchasing and/or using products from Av Jorden, LLC, you are agreeing that you understand the risks of using essential oil products and therefore release Av Jorden, LLC from any and all liability. 

Av Jorden uses essential oils and phthalate-free fragrances to scent our items. If you are unsure of a fragrance, we encourage you to smell the oil(s) used before purchasing. Many stores carry essential oils that may allow you to smell the particular oil from their tester bottles if uncertain of the aroma. The strength of essential oils may vary from supplier to supplier. We welcome questions to help you find what you are looking for.

Av Jorden's products are all handmade. We strive to maintain consistency throughout our products. However, due to the nature of our ingredients a slight variance may occur from time to time.

TEMPERATURE ADVISORY

Many of our products contain coconut oil, which has a low melting point. If an item containing coconut oil has been in temperatures above 75 degree Fahrenheit, it may slightly/completely melt. To help return the product to its solid state, simply place it in a refrigerator until it cools back down and starts to harden. This will neither harm nor compromise the product. If separation is visible, stir the contents before placing it in the fridge. If a product contains bentonite clay, DO NOT use metal to stir it as the clay may become less effective. Instead, a plastic utensil is advised.

DISCLAIMER

CAUTION: Keep out of reach of children. Avoid contact with eyes, inner ears, and sensitive areas. Do not ingest. Possible skin sensitivity. If you are pregnant, nursing, taking medication, or have a medical condition, please consult with your health professional prior to use.

Essential oils, like any other substance, can cause harm if used incorrectly. The guidelines below are not a complete safety reference for the proper use so when in doubt, consult your physician.

  • Certain oils may cause a reaction in some individuals. When using a new oil for the first time, perform a skin patch test on a small area of the body.

  • Certain essential oils are considered to photosensitivity and may possibly cause irritation, inflammation, blistering, and/or redness when exposed to UVA rays. To learn more, visit AromaWeb for more information.

  • Certain essential oils should be avoided during pregnancy and by those with specific health conditions. Research and reviewsafety precautions associated with every oil that you use. Consult with a physician if you have a concern.

  • Essential oils are flammable. Keep them away from fire hazards and extreme heat.

Please read the list of ingredients on each separate item carefully. Individuals with allergies, sensitive skin, a medical condition, are pregnant or nursing should check with a medical professional before use. These statements have not been evaluated by the Food & Drug Administration. Av Jorden, LLC's products are not intended to diagnose, prevent, treat or cure any diseases or medical conditions. They do not replace medical expertise. Each individual assumes responsibility for allergies and possible reactions when using these products.