Due to the nature of our products, we are unable to accept returns or grant exchanges. All sales are final. By purchasing and/or using products from Av Jorden, LLC, you are agreeing that you understand the risks of using essential oil products and therefore release Av Jorden, LLC from any and all liability.
Av Jorden uses essential oils and phthalate-free fragrances to scent our items. If you are unsure of a fragrance, we encourage you to smell the oil(s) used before purchasing. Many stores carry essential oils that may allow you to smell the particular oil from their tester bottles if uncertain of the aroma. The strength of essential oils may vary from supplier to supplier. We welcome questions to help you find what you are looking for.
Av Jorden's products are all handmade. We strive to maintain consistency throughout our products. However, due to the nature of our ingredients a slight variance may occur from time to time.
Many of our products contain coconut oil, which has a low melting point. If an item containing coconut oil has been in temperatures above 75 degree Fahrenheit, it may slightly/completely melt. To help return the product to its solid state, simply place it in a refrigerator until it cools back down and starts to harden. This will neither harm nor compromise the product. If separation is visible, stir the contents before placing it in the fridge. If a product contains bentonite clay, DO NOT use metal to stir it as the clay may become less effective. Instead, a plastic utensil is advised.
Please read the list of ingredients on each separate item. Individuals with allergies, sensitive skin, a medical condition, are pregnant or nursing should check with a medical professional before use. These statements have not been evaluated by the Food & Drug Administration. Av Jorden, LLC's products are not intended to diagnose, prevent, treat or cure any diseases or medical conditions.